Please note that the shipping charge shown at the checkout is a MAXIMUM not actual! - The correct total will be calculated by us and any overpayment will be refunded or adjusted as required. The payment section of the checkout is secure as it is handled by a "third party" to which you will be transferred.

Select First-class post for items up to 5mm thick only. Thicker items can ony be sent by Large letter 25mm thickness MAX), Packet post or Special delivery. See if there is a special category listed for your purchase.

FROM 1st JULY 2020, the UNITED STATES has been moved by Royal Mail from ZONE 1 to a new ZONE 3 with increased postal charges. Will American customers please ensure that you select the correct Zone. From 4th April 2022, Royal Mail is splitting Europe into 3 zones with different prices, so you will be charged accordingly.

Royal Mail changed their pricing for packets and anything over 8cm deep has risen by 209%!! We will still refund any overpayments....There are now 3 maximum sizes - Small parcel 1 is 16cm x 16cm x 16cm. Small parcel 2 is 35cm x 25cm x 16cm. Medium parcel is 61cm x 46cm x 46cm. Any larger dimensions cannot be sent by Royal Mail and have to be sent by a courier or Parcel Force.

Postage & Packing is now charged at actual cost plus £3.00 packing/handling, with a minimum UK charge of £4.45 PLUS VAT {£5.34}.
We do not charge extra for payments by PayPal or Debit/Credit card.

Please select the appropriate shipping option for the goods you are buying or delivery may be delayed.- for example, you cannot receive an MTH loco by 1st class post - it is too heavy - select MTH loco - Craftline Boats are light, but too big for letter post - so they must be sent by packet - select Craftline Boats. Boxed kits like Matador and O-scale cars like Vanguards also require packet post - select Small boxed kits.

Exchange rates fluctuate daily. As a guide only, £1.00 = $1.28 = €1.16 as at 30/03/2022..

OVERSEAS & EU CUSTOMERS PLEASE NOTE that we have receved several orders recently from EU & Overseas customers where the TOWN has been omitted - please ensure that your FULL address is given on the order. Deliveries to POSTE RESTANTE and P.O. BOXES CANNOT be sent by "International Signed For" and are therefore COVERED for just £20.00 against loss or damage, GOODS SENT BY AIR MAIL are only insured up to £20.00 - If your order is worth more select "International Signed For" or you accept the risk if the parcel is lost or damaged.

We regret that we cannot accept payment by cheque.

Small orders (under £20.00) have a special rate. Any excess postage paid when using PayPal will be refunded to your PayPal account. Orders received without payment will not be processed.

"Retail only" means we cannot supply these items to the trade with normal trade discounts..

Long items, like track, can no longer be sent abroad by Royal Mail and will have to be sent by Parcel Force or an International carrier in future. This service is more expensive and postage/carriage will be charged accordingly.

NOTE: If the track is cut to 85cm and 15cm it can be sent by Small Packet service.

Hard-copy catalogues INCLUDE post & packing in the price.

While we try to keep everything in stock, we cannot guarantee that an item is always available as we are in the hands of outside suppliers in many instances. We will deliver what we can and backorder items not in stock - This does NOT apply to One-off, good-as-new and items marked as last one.

PLEASE NOTE: If there is no 'order button' we are out of stock of that item - please do not try to order it by e-mail.

Channel Islands: UK VAT will not be charged on these sales, even though it may appear on your shopping cart..

RETURNS:-

We will replace or refund the cost of any faulty or damaged item. 'Change of mind' items will be subject to a 10% re-stocking charge - Postal charges will NOT be refunded.

SALES outside the UK/EU do not have VAT charged.

Our address is Unit 27, Applins Farm Business Centre, Farrington, Dorset. DT11 8RA & the telephone number is 01747-811817. This is also on the front page of this web catalogue.<</span>>!!

We reserve the right to withdraw any item from sale without prior notice.

ORDER DELAYS / Delai de livraison

Orders placed will be dealt with as quickly as possible but we do not GUARANTEE a quick turn-around.

Normal 48 hour turn-around will be made wherever possible, but during bank/public holidays, there may be delays in processing your order. Please see our 'Office Closure' details

We are sorry if this causes you any inconvenience.

PRICE INCREASE DUE TO RAW MATERIAL COSTS

REMEMBER, VAT is 20% on UK orders. All other orders will be supplied free of UK VAT

The cost price of most raw materials is starting to rise again. Whilst we are trying to hold prices where we can, you may find that your paper price list is now out-of date. Please check the price on the website before ordering by mail.

OUR ADDRESS

Our address is Unit 27, Applins Farm Business Centre, Farrington, Dorset. DT11 8RA & the telephone number is 01747-811817.

Our e-mail address is info@scalelink.co.uk

Scalelink | Welcome to Scale Link Ltd - PLEASE READ THIS SECTION BEFORE YOU ORDER.